That's not true - far from it.
I don't post the things that thrill me or interest me enough to research them later or that I keep a little notebook of things that I witness or see that I don't want to forget.
I don't post about the customers I have that are elderly and come in with a bunch of old picture frames full of family photos that they want to copy for their family members. I don't post about their apprehension when I ask that they leave them with me and practically beg them to trust me - I will treat them as if they belonged in my own family. I don't post that they are nearly in tears when they pick them up and didn't expect the outcome to be as good as it is.
I don't post about the long conversations I get to have with people who may have lived or visited places I have lived or visited, the ones that ask me about my ring that is imprinted with "Kawika". I don't post that I get to speak about my beliefs and how God has touched my life, my orange bracelet and ring signifying Leukemia Awareness, how happy I am to be living closer now to my family even though I miss friends in Kansas City every single day and I get to talk about soccer and my son to whoever will listen!
I don't post the experience of helping a family that has lost a loved one and are tearfully trying to piece together a memorial handout for a funeral. Trying to understand what they want through their tearful explanation of something they really have no experience with, again, me begging a family to trust me in giving them what I know they need. I feather the edges of their photos and arrange it all in such a way that they hadn't been able to visualize through their heartache. I choose typestyles they may not have even known about. Again, I treat these customers as if they were my family and I am helping in the small way that I can to make this difficult time for them just a bit easier.
I don't post about a young business owner that has no experience with computer design and sends me a REALLY rough draft of a gift certificate they need for some customers. I make edits for them in order to make their idea reality and look professional.
I don't post about how much fun I really do have joking around with my customers.
I love making them laugh, I love kidding around with them, I love telling them that bags are free with purchase when they refuse one.
One of my favorite things to throw out when asked, "How long will it take and how much will it cost?"
My reply many times is, "well, that depends on how busy I am and what kind of mood I'm in!"
Most responses are a laugh and "I sure hope you're in a good mood!"
It's so easy to tell when a customer simply doesn't want to try to figure things out like our "Self Serve Fax Machine" with instructions taped to it and when a customer is simply stressed out about their utility being cut off and they need to fax a receipt but can't think straight.
My days are filled with one of my favorite past-times; Observing people and trying to make their day better.
I'm not ashamed to admit that I've had a few letters and phone calls sent to the president's office of Staples (along with the complaint to store management when I refuse to copy something copy written) - so please understand that my "griping" on my Facebook page only represents a very small percentage of my customer service experiences.
Some are so outrageous, it's hard to keep them to myself! I know you all love the laugh and try to make sure you're nice to the next person trying to help you in a store!
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